Terms and Conditions
- Bookings can be made up to two weeks in advance.
- Rental prices on the website are correct and charged per function, not per day.
- Costume rentals can be taken any time during the week and must be returned by the following Monday. We do extend the period for up to 9 days if needed. Mascot rentals can be collected on the Thursday and must be back on a Tuesdays.
- We charge a R 200-00 refundable deposit per costume/ R400 for Mascots.
- Payments for deposits can be made in: Cash - Refunded in Cash: Credit Card - Reversed on Credit Card. Unfortunately, Capitec Cards cannot refund.
- Fees will be deducted from the deposit for all late returns or any damages on items rented.
- The customer will be held responsible for all costs incurred in the replacement or return of any items not returned.
- A select few of our costumes may not be used for promotional purposes. Please check with the store.
- Costumes hired can be exchanged at any time
- No refunds on wigs
- Accessories bought will not be refunded if returned after the function
- Costumes bought can be refunded if returned within 12 hours
- A cancellation fee of R 50-00 per costume will be charged for bookings cancelled
- No refunds for bookings cancelled 1 day before the function